Activity 14: Observe Interprofessional Interactions
Examine an interaction between a doctor, nurse, resident, fellow, or office staff member. Pay attention to facial expressions, body language, tone of voice, and length of conversation.
-Students will be able to assess the interaction and observe whether it has a positive or negative impact on the workplace dynamic.
-Students will be able to analyze the effects of the interaction and determine the importance of mutually beneficial inter-professional relations.
Any shadowing site that employs multiple individuals in different positions.
Recommended Preparatory Reading:
Poghosyan, Lusine, Angela Nannini, Patricia W. Stone, and Arlene Smaldone. "Nurse Practitioner Organizational Climate in Primary Care Settings: Implications for Professional Practice." Journal of Professional Nursing 29.6 (2013): 338-49.
Vesel, Travis P., Bridget C. O'brien, Duncan M. Henry, and Sandrijn M. Van Schaik. "Useful but Different: Resident Physician Perceptions of Interprofessional Feedback." Teaching and Learning in Medicine 28.2 (2016): 125-34.
Half an hour to an hour
Advanced undergraduate pre-medical students, nursing students, and graduate students in the health professions
You will be observing an interaction between various professionals in the medical field. You will be taking fieldwork notes that cover the following topics:
1) Summary of the interaction that is observed
2) An analysis of one of the following components of the interaction
-The nonverbal facial or body cues
-Language choice as well as tone and volume level
-The length of the conversation
-How the conversation concludes
3) An answer to one of the following questions:
-If the conversation was between professionals of different statures (e.g. doctor and nurse), was there a difference in the interaction component you analyzed compared to interactions between professionals of equal status?
-Do you have any ideas to make inter-professional interaction more beneficial for the harmony of the healthcare environment?
-Does there appear to be a gap in inter-professional communication? If so, how does it compare to doctor/patient interactions you observed?
Using your answers from the questions above and your shadowing experiences, write a reflective essay.
Author: RS POTTER AND KC LYNCH